Customer care
After Sale Support
FAQ: More common problems
BIKE PRODUCTS
Where is possible to buy the SP electronics products?
It is possible to buy our products directly sending a request to our offices, or addressing to your retailer or usual garage. For some foreign countries it is necessary to address to authorized dealers. More information are available to this link
Which is the quickest way to buy a SP electronics product?
The quickest way to have one of our products is calling us to get confirmation of the availability and sending us by fax a copy of a document which certifies the transfer for the goods payment.
Is it possible to buy from SP electronics some sensors in replacement? Is also possible to buy the sensors to use them on other devices?
Yes, it is possible. Our sensors can be bought separately from the complete kit and are widely used coupled with other electronic devices thanks to the excellent value for money and to the simplicity of use.
Are the SP electronics sensors compatibles with additional controllers such as Power Commander, Rapyd Byke and so on?
Yes, they are, but only in the additional controllers which use sensors with output normally open (NO). For example, they are not compatibles with Power Commander V while they are compatibles for Power Commander III or Rapid Byke.
How can I get information about the installation of the SP electronics sensor on additional controllers Power Commander or Rapid Byke?
If you want to receive information about the installation of our sensor on other devices it is essential to refer to installation manuals supplied by the producer. SP electronics can offer support for this kind of installations only as consultancy or upon specific request. For more information you can read the page related to the installation service.
CAR PRODUCTS
Can I install the gear indicator (CTM) on my car?
To install the gear indicator on a car there are two possibilities:
- On the vehicle it has to be present a potentiometer for the reading of the desmodromic position of the sequential gearbox, or alternatively a selector to which a conversion interface could be connected. In this case the right device for the application is the Gear Indicator for sequential gearbox.
- The vehicle has to be equipped with sensors for the reading of the speed and of the engine revolutions. In this case the right device to the application is the Gear Indicator for H gearboxes

